PRIVACY POLICY TwentySeven
PRIVACY POLICY AND COOKIE STATEMENT OF HOTEL TWENTYSEVEN
We value the privacy of our guests and website visitors. When we process personal data, we do so with care and in accordance with the General Data Protection Regulation (GDPR). This privacy policy explains which personal data we collect, for what purposes, how long we retain it, and what your rights are.
WHICH PERSONAL DATA DO WE PROCESS?
We process personal data in the context of our services, for example when you make a reservation, book a package, organise an event, visit our website, or contact us via a contact form.
This may include contact details, payment and invoicing details, and information you provide online, such as your name, address, telephone number, email address, and payment details. If you would like a complete overview of the personal data we hold about you, you may submit a request for access (see What are my rights?).
WHAT DO WE USE YOUR DATA FOR?
We process personal data only when necessary for:
– Entering into and performing agreements (such as hotel reservations, packages, or events), including communication and invoicing;
– Enabling and analysing the use of our website for functional and marketing purposes (see the cookie policy below);
– Conducting market research and improving our products and services;
– Complying with legal obligations.
HOW CAN I UNSUBSCRIBE FROM INFORMATION EMAILS?
You will only receive information from us if you have given consent or if it results from our services. You may unsubscribe at any time via the unsubscribe link at the bottom of our emails or by contacting us at info@hoteltwentyseven.com
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DO YOU CREATE A CUSTOMER PROFILE ABOUT ME?
No, we do not use your personal data to build customer profiles.
HOW LONG DO YOU RETAIN MY DATA?
We do not retain personal data longer than necessary for the purposes for which it was collected. In general, we apply a maximum retention period of seven years after the last contact moment, in accordance with legal requirements.
After this period, personal data will be deleted or anonymised and used only for statistical or analytical purposes.
DO YOU SHARE MY PERSONAL DATA WITH THIRD PARTIES?
We may share personal data with external service providers who support our operations, such as reservation or payment system providers. We enter into agreements with these parties to ensure appropriate security and confidentiality of your data.
HOW IS MY PERSONAL DATA PROTECTED?
We take appropriate technical and organisational measures to protect personal data against misuse, loss, unauthorised access, and unwanted disclosure. These measures include secure (SSL) connections, up-to-date software, antivirus and anti-malware protection, and regular data backups.
WHAT IS A COOKIE?
A cookie is a small text file that is stored on your device when you visit our website. Cookies help us ensure that the website functions properly and provide insight into how the website is used.
We use the following types of cookies:
Functional cookies
These cookies are necessary for the proper functioning of the website.
Analytical cookies
These cookies are used to analyse and improve the website. For this purpose, we use Google Analytics. We have not permitted Google to share the collected information with third parties. For more information, please consult Google’s privacy policy.
Third-party social media plugins
Our website may include content from third parties such as Google Maps, YouTube, or social media platforms. These third parties may place cookies. We have no control over how these parties handle personal data. Please refer to their respective privacy policies for more information.
NO COOKIES?
You can configure your browser settings to refuse cookies entirely or partially. You can also delete previously stored cookies. Please note that disabling cookies may result in limited functionality of the website.
WHAT ARE MY RIGHTS?
You have the right to access, correct, supplement, delete, or restrict the processing of your personal data. You may also object to the processing of your data. For questions or requests, please contact us at info@hoteltwentyseven.com
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CAN THIS PRIVACY POLICY BE AMENDED?
Yes, we reserve the right to amend this privacy policy. We therefore recommend reviewing this page regularly.
QUESTIONS OR COMMENTS?
Please contact us at info@hoteltwentyseven.com
or by post:
Hotel TwentySeven
Dam 27
1012 JS Amsterdam
The Netherlands
T: +31 20 21 82 180
Last updated: 10 May 2022
